Accessibility Statement

Visita Logroño is committed to making its website accessible in accordance with the Royal Decree 1112/2018, of September 7, on the accessibility of public sector websites and mobile applications.

This accessibility statement applies to the website www.visitalogrono.es

Compliance Status

This website is scheduled to undergo an external accessibility audit after the completion of the portal and the sites that comprise it.

Non-accessible Content

  1. We currently have an accessibility review team.
  2. There is pre-recorded multimedia content with a temporal basis that does not meet accessibility requirements [requirement number 9.1.2 of UNE-EN 301549:2019].
  3. There may be occasional issues with content maintained by end users through WYSIWYG tools.

  4. There may be office files in PDF or other formats published after September 20, 2018, that do not fully meet all accessibility requirements.

    Office files in PDF or other formats linked on this portal and that are the responsibility of third parties may not be accessible.

  5. The content falls outside the scope of applicable legislation:
    • There may be office files in PDF or other formats published before September 20, 2018, that do not fully meet all accessibility requirements.
    • Live multimedia content.
    • Online maps and cartography services.
    • Third-party content not funded or developed by Visita Logroño.

Preparation of this Accessibility Statement

An accessibility statement will be prepared based on the results of the planned evaluation after the completion of ongoing developments on the current portal.

Feedback and Contact Information

You may submit communications about accessibility requirements (Article 10.2.a of Royal Decree 1112/2018), such as:

  • Reporting any possible non-compliance by this website.
  • Communicating other access difficulties to the content.
  • Submitting any other queries or suggestions for improvement related to the website's accessibility.

You may contact us:

  • Using the contact form of the Logroño City Council, specifying “Informatics” as the destination unit.
  • By phone:
    • By calling 010 (941 277 001 if calling from outside Logroño).
    • 618 274 491: Support for Deaf People. Monday to Friday from 10 am to 1 pm.
    • Via WhatsApp: At the number 618 700 010.
    • In person at the 010 service of the Logroño City Council (Avda. de la Paz 11, Bajo).

Communications will be handled by the General Directorate of Technology and Innovation of the Logroño City Council.

Application Procedure

An appropriate and effective application procedure will be put in place to be used in case the response to the communication or request is unsatisfactory.

Optional Content

  • Audit: The visitalogrono.es portal will undergo an external audit after the completion and integration of the final sites.
  • Responsive Design: It allows content display adaptation to multiple devices.